Merchandise Return Policy:
The Highest Heel only accepts returns for manufacturer’s defects, or mis-shipments. Returns for fit / sizing are not accepted.
To be eligible for credit, all returns must meet the following conditions:
Merchandise was ordered directly from Global Footwear Inc. and have a valid invoice to confirm the return.
Merchandise must be returned within three (3) months of the invoice date. Returns after three (3) months of the invoice date will receive a maximum of 50% of the invoice value. No returned merchandise will be accepted after six (6) months from the invoice date.
Merchandise must be in the original packaging. Returns will NOT be accepted if the returned merchandise is not in its original packaging, or if the packaging bears any hand written marks such as style and/or sizing. All stickers or labeling applied to the packaging or the merchandise itself must be removed prior to returning; otherwise a 10% service charge will be assessed. Merchandise must be clean, unused, and in salable condition.
Merchandise is NOT from any The Highest Heel Enterprises, LLC. final Closeout offers.
The Highest Heel Enterprises, LLC. reserves the right to refuse returns due to claims relative to merchandise’s sizing, fitting, color, or dimensions, and has the final say in this regard.